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Wednesday, May 23 • 15:00 - 16:00
Working smarter with Microsoft Flow, Cognitive Services in your BPM
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Working smarter can be described as being as much pro-active as you are reactive or at the least having the facts and being first.  In this session we will envision a use case where a company can react to customer sentiments in this case via twitter and with the use of Microsoft Flow and Azure Cognitive Services make a determination on the overall sentiments of what is being said on social media. After the AI gives you a sentiment score about tweets in real-time you can use Flow to call into other MicroServices and offer a good customer experience by promoting positive sentiments and addressing potentially negative ones. This session will highlight Flow, Text Sentiment API, Office 365 and a BPM Platform

avatar for Fabian Williams

Fabian Williams

Architect, Adotob
FABIAN WILLIAMS is a Microsoft Office Server & Services, Microsoft Visual Studio & Development Technologies MVP, Xamarin MVP, and a Microsoft Solutions Architect / Azure Technical Evangelist. His work with the SharePoint product line dates back to the 2003 release. Fabian holds a... Read More →

Wednesday May 23, 2018 15:00 - 16:00 CEST
Room 10